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Reject Reasons

You can define different reasons and parameters used to reject a selected action.

To do this:

  1. Log in to the IENT Application.

  2. Go to Settings > Global Data > Reject Reasons.
    You will be able to view all your existing reject reasons.

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    See here to explore how you can search, view, sort, and filter all the displayed records.

  3. To add a reject reason, click on the + button in the top right corner, and add the following mandatory details and click Submit:

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    • Reject Reason name

    • Status

  4. The new record gets listed in the Reject Reasons screen.

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  5. To download a list of reject reasons, select the reject reason and then click on the kebab menu on the top right corner of the screen and select Download Options as needed:

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    • Download as PDF: Export all the selected records in the data table in PDF format.

    • Download as CSV: Export all the selected records in the data table in CSV format.

  6. To export reject reasons to a specific tenant, select the reject reason and then click on Export to Tenant from the kebab menu in the top right corner, and select a target tenant.

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    The selected tenant will have to approve the import request through their account. See here for more details on how to approve data import requests.