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Understanding the IENT Homepage

On successfully logging in, you will first be directed to the IENT homepage. 

In the header section, you will be prompted by the number of pending To-do’s that you have. Click on this button to redirect you to the To-do’s page to manage all your cases. 

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Contact Support

To contact IENT support through email, click

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on the IENT homepage.

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My Apps

Below the header, you will be able to view and access all your installed apps. All your favorite apps will be listed on the top of the screen.

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Favorite Apps

To mark any of your apps as a favorite, click on the kebab menu on the selected app, and click on Favorite.

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To unfavorite any of your apps on the dashboard, click on the kebab menu on the selected app, and click on Unfavorite. 

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App Info

To view the App information of any app on your dashboard, click on the kebab menu on the selected app, and click on App info.

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Dashboard

You can easily view frequently used analytics and reports by pinning them onto your dashboard. You can customize the contents of your dashboard to help you quickly access analytical content as required by you.

On the homepage, below the header, you can navigate to your dashboard and see all your analytics widgets. 

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Note: The dashboard will show the reports that are pinned to dashboard using the Analytics icon in the tool bar. It is explained in the View Reports section.

You can perform the following operations:

  • Add report(s) to the dashboard with different configurations for existing report already pinned to the dashboard.

  • Update the report conditions for the existing dashboard reports.

  • Manage the report(s) added to the dashboard (add/remove) by clicking on the Manage button.

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  • Delete the report added to the dashboard by clicking on Delete from the kebab menu.

  • Refresh the report to load the latest data by clicking on Refresh from the kebab menu.

  • View detailed reports by clicking on the dashboard report cards or selecting View from the kebab menu.

  • Delete the report added to the dashboard by clicking on Delete from the kebab menu.

  • Search the dashboard using keywords, to view a specific report.