Generating Return Note

Warehouse manager or any authorized user with role as Org admin can generate the return note for the goods or materials from the supplier that are being returned.

The users need to have access to Return Note (RN) app and should be authorized to issue the return note.

To login, follow the login process described in the section How to Login to the IENT Application.

To generate a return note:

1. Log in to the IENT application.

   

2. On the homepage, under My apps, click Return Note app.
   The Return Note app screen is displayed along with all the existing RNs already generated, if any.

   

3. Click + on the top right corner.
   The Create Return Note Details screen is displayed.

   

4. In the Basic Information section, enter/select the PO number and other details of the goods/materials being returned. Attach files, as required.

5. In the Returned Item(s) Information section, select the Item Name from the dropdown list (this list will display options based on the selected PO in the previous section), reason for return and the quantity of items being returned. The entered value in Quantity of Returned Item(s) should be less than or equal to value displayed in the Available Quantity field. Click + Add item, to make another entry of additional record.

6. In the Supplier Details section, the supplier details including name and code are auto populated based on the PO selected. Enter the other details of the supplier such as the supplier’s email ID, phone number and address.

7. In the Next Status field in the Basic Information section, select one of the options as required:

   • Submit: To generate the RN.

   • Save as Draft: If the return note is to be saved and to be worked on again.

8. Click Submit (Submit button is enabled when all the mandatory fields are selected/entered).
   The RN gets generated and is displayed with status as Submitted in the Return Note app screen.

   

   Note: The concerned supplier gets notified when a RN is created.